Last updated: June 20, 2026
Detours ("we," "our," or "us") is operated by Pixel & Parse LLC. This Privacy Policy explains what information we collect when you use the Detours iOS app, how we use it, and your choices. By using Detours, you agree to the practices described here.
Location data. If you grant location permission, your device's GPS coordinates are used entirely on-device — to show nearby incidents on the map and to evaluate whether an incoming push notification falls within your alert area. Your precise, real-time location is never transmitted to or stored on our servers.
Alert area (radius). If you set a radius-based alert area, we store the approximate center coordinate of that radius on our servers in order to match incoming incidents server-side before dispatching a push notification. This coordinate represents a location you chose as your alert center — not your real-time GPS position. It is stored only in association with your anonymous device ID and is never used for any purpose other than notification matching.
Alert area (custom polygon). If you draw a custom alert polygon, the coordinates of that polygon are stored on our servers and used solely to determine whether an incident falls within your defined area. Polygon coordinates may reflect a sensitive area such as your home, neighborhood, or commute route. They are associated only with your anonymous device ID, are never shared with third parties, and can be deleted at any time by removing the polygon in the app or contacting us.
Device identifier. We generate a stable, anonymous device ID stored in your device's Keychain. This ID is used to register your push notification preferences on our server. It is not linked to your name, Apple ID, or any other personally identifiable information.
Push notification preferences. Your alert settings — including selected highways, severity level, category filters, alert area, and notification schedule windows — are synced to our server so we can deliver relevant alerts. This data is associated only with your anonymous device ID.
APNs token. We receive an Apple Push Notification service (APNs) token from your device to deliver push notifications. This token is stored on our server and associated with your device ID and preferences. It is never shared with third parties.
We use the information described above solely to operate the Detours service:
Detours Pro subscribers see AI-generated plain-language summaries of incidents. These summaries are generated server-side using Google Gemini and are based solely on publicly available CHP CAD log data — no personal information is included in prompts sent to the AI. Summaries are cached in our database and are not linked to individual users.
Your preferences and device ID are stored on Railway's infrastructure (PostgreSQL). Incident data is cached on Cloudflare R2 and served globally. We use HTTPS for all data in transit. We do not store payment card details; all subscription billing is managed by Apple and RevenueCat.
No method of transmission over the internet is 100% secure. We take reasonable steps to protect your data but cannot guarantee absolute security.
Your device registration and preferences are retained as long as the app is installed and active. If your APNs token becomes permanently invalid (Apple returns a 410 response), your device record is automatically removed from our servers. You can also request deletion at any time by contacting us.
Detours is not directed at children under 13. We do not knowingly collect any information from children. If you believe a child has provided us with information, please contact us and we will delete it promptly.
Detours uses the following third-party infrastructure. Each service's privacy practices are governed by their own policies:
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new "Last updated" date. Continued use of Detours after changes constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or your data, please contact us at support@pixel-parse.com.